He'd never seen the form before. He asked me questions that I had already answered on the form. He said he couldn't read my (very clear, block capital) printing. In "Munich 81739, Germany" he asked if 81739 (the only number listed) was the zip code. Then he asked if it was the postal code. He didn't know that European addresses don't list states, and asked me if Germany was the state.
He spent a very long time on his computer, occasionally asking me to repeat information or read things off the customer screen that he couldn't see on his side. Finally, after more than 20 minutes, he printed postage and gave me a receipt. He had clearly never mailed anything outside of the U.S. before. I seriously recommend against using this post office, at least if you have any international mail.
The best service I've EVER had at a post office! The young lady (with the awesome blue nail polish) greeted me warmly as soon as I walked in the door. She patiently helped me determine the best way to ship a book & some clothes. Super friendly, I wish I got her name because she really deserves recognition. I'd drive the 5 miles just to come back here again. Thank you!
Even though the package was sitting on a scale, he asked me how much I thought it weighed, because he couldn't figure out how to see the weight. ( I could see the weight on the customer screen, and he asked me to repeat it twice.)
I went in on Saturday morning to mail two things: a large box going somewhere in the U.S., and a small package I was mailing to Germany. The clerk said that I should pay for each separately because the German package would take a while. (I probably should have taken this as a warming.)
Then he turned to the German package. I just had one question: which form should I fill out? (It had been a while--I've mostly been shipping things through Amazon--and the forms had changed.) He didn't know, and he had a hard time looking it up.
Small. But quick. They do not have everything at this office.
PS: the clerk wasn't wearing a uniform, so I suppose it's possible he didn't belong there...
Summary: do not take mail here that you are mailing outside of the U.S.! It took the clerk more than 20 minutes to figure out how to ship a package to Europe.
I often wonder why this post office even exists. When we travel I usually submit a stop mail form expecting to be able to pick up the bundle we we return, but because they don't have a hand in delivering the mail (despite being the designated post office for the town) we can't do that. Even if you could their hours are only from 9am to 3pm, open too late to stop by before and closed too early to stop by after work. Instead you have to call some other facility miles away to ask them to resume delivery. I wish they would just close it and combine those operations with the Mt. Rainier post office only 2 blocks away. Seems like a waste of money not to.
He did all right with the large U.S. package. He had some trouble understanding his computer, but it didn't take too long.
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